Privacy Policy
1. Introduction
1.1 We are committed to protecting the personal data of our visitors to the website. In this statement, we explain how we will handle your personal information.
1.2 We will ask you to consent to the cookies we use in accordance with this policy when you first visit our site. By using our website and agreeing to our policy, you consent to the cookies we use in accordance with this policy.
2. Collection of Personal Information
2.1 We may collect, store, and use the following types of personal information:
(A) Information about your computer and your visits to this site (including your IP address, geographical location, browser type and version, operating system, length of visit, pages visited);
(B) Information you provide to us when you register on our site (including email address);
(C) Information you provide when completing your profile on our site (including your name, address, phone);
(D) Information related to any purchases you make on our (products/services) or any other transactions (including your name, address, phone number, email address);
(E) Information contained in or related to any communication made/sent through our website (including the content of the communication, metadata related to the communication);
(F) Any other personal information that you choose to send to us;
2.2 Before you disclose to us personal information about another individual (third party), you must obtain consent from that individual for both the disclosure and processing of their personal data in accordance with this policy.
3. Use of Your Personal Data
3.1 Personal information provided to us by you will be used for the purposes specified in this policy.
3.2 We may use your personal information for:
(A) Administering our site and business;
(B) Personalising our site for you;
(C) Enabling you to use the services of our website;
(D) Providing you with the services purchased through our site;
(E) Sending statements, invoices, and payment reminders to you, and collecting payments from you;
(F) Sending non-marketing commercial communications;
(G) Sending email notifications that you have requested or expect;
(H) Sending marketing messages relating to our activity (or the business of carefully selected third parties) that we think may be of interest to you, by post, email or similar technology (you can inform us at any time if you no longer require marketing communications);
3.3 If you send us personal information for publication on our site, we will publish that information in accordance with the licence you grant to us.
3.4 We will not provide your personal information to third parties for any purpose without your express consent.
3.5 All our financial transactions are processed through our payment service provider, BlueSnap. You can review the privacy policy of the provider at http://home.bluesnap.com/ecommerce/legal/privacy-policy. We will exchange information with our payment service provider only to the extent necessary for the purposes of processing payments you make through our website – including refunds and handling complaints and queries related to such payments and refunds.
4. Disclosure of Personal Information
4.1 We may disclose your personal information to any of our employees, insurers, professional advisers, agents, suppliers and subcontractors, insofar as is reasonable and necessary for the purposes specified in this policy.
4.2 We may disclose your personal information:
(A) To the extent that we are required to do so by law;
(B) In connection with any ongoing or future legal proceedings;
(C) To exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(D) To the buyer (or prospective buyer) of any business or asset that we sell (or are contemplating selling);
4.3 Except as provided in this policy, we will not provide personal information to third parties.
5. International Data Transfers
5.1 The information we collect may be stored, processed, and transferred between any of the countries in which we operate, allowing us to use the information in accordance with this policy.
5.2 The information we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.
5.3 The personal information that you publish on our website or send for publication on our site may be available over the internet around the world. We cannot prevent the use or misuse of such information by others.
5.4 You expressly agree to the transfer of personal information described in this section 5.
6. Retention of Personal Information
6.1 This section 6 sets out the procedures for data retention, which are established to ensure we comply with legal obligations regarding the retention and deletion of personal data of our users.
6.2 Personal information that we process for any purpose must not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding any other provisions of this section 6, we will retain documents (including electronic documents) containing personal data:
(A) To the extent that we are required to do so by law;
(B) If we believe that the documents may be relevant to any ongoing or future legal proceedings;
(C) To exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
7. Security of Personal Information
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our password-protected servers.
7.3 All electronic financial transactions entered into via our site will be protected by encryption technology.
7.4 You agree that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping your password secure you use to access our website;
8. Changes
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page from time to time to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy by email or through the personal messaging system on our website.
9. Your Rights
9.1 You may request access to any personal information we hold about you. Providing such information will be subject to:
(A) Payment of fees if the information is to be sent by physical medium or otherwise requires a fee to be paid.
(B) We may request appropriate evidence of your identity (for this purpose, we usually require a photocopy of a form of identification, certified by a notary. We may also request a copy of utility bills showing your physical address such as electricity, water, or phone bills).
9.2 We may withhold personal information requested to the extent permitted by law.
9.3 You may inform us at any time that you do not wish us to use your personal data for marketing purposes.
9.4 By using our services and website, you agree that we may use your personal information for marketing purposes. We will provide you with the opportunity to opt-out of our use of your personal data for marketing purposes.
10. Other Websites – Third Parties
10.1 Our site contains hyperlinks to and details of third-party websites.
10.2 We have no control over them and are not responsible for the privacy policies and practices of third parties.
11. Updating Information
11.1 Please let us know if the personal information we hold for you needs to be corrected or updated.
12. Cookies
12.1 Our site uses cookies.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) which is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time one of the server's pages is loaded.
12.3 Cookies may be "persistent" cookies or "session" cookies: persistent cookies will be stored by the web browser and will remain valid until their expiry date, unless deleted by the user before the expiry date; session cookies, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies generally do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5 We use both types of cookies on our website.
12.6 Most browsers allow cookies to be blocked. Users are free to block them at any time.
12.7 Blocking all cookies will have a negative impact on the usability of many websites.
12.8 If you block cookies, you will not be able to use all the features of our website.
12.9 You can delete cookies that are already on your computer;
12.10 Deleting cookies will have a negative impact on the usability of many websites.